Industry news
23.01.2024
Digital Workplace
Using the power of Microsoft AI tools to enhance collaboration, productivity and efficiency in the workplace through cloud computing, automation, remote work, and Power BI.
Enhancing productivity
Streamline work processes, foster collaboration & make informed decisions with real-time data analysis.
Optimise your business
Digital Workplace leverages Microsoft AI-powered solutions to enhance collaboration, productivity, and efficiency.
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Enhance customer experience
AI-powered chatbots can enhance customer experience with personalised interactions and improved retention whilst freeing up customer support resources.
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Optimise business operations
Automation is the key to optimisation. Helping businesses streamline operations, improve efficiency, and stay ahead of future demands.
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Data-led decisions
Make informed decisions from your data with Copilot uncovering trends and patterns that might not be immediately obvious.
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Minimise errors and manual effort
Power Automate allows users to automate repetitive tasks across Microsoft 365 apps and other services, reducing manual effort and minimising errors.
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Robust data management
Microsoft's Business Intelligence tool, PowerBI, creates easy-to-understand data insights to monitor business KPIs.
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Idea generation and collaboration
Tools like Microsoft Whiteboard and Viva Engage form a space for collaboration, brainstorming and community building.
Microsoft 365 Collaboration Services
Microsoft 365 Collaboration Services
Learn how to use your Microsoft collaboration and productivity applications effectively. We can provide a configuration plan, training guides and governance advice for your business.
Download datasheetPower Platform Overview
Power Platform Overview
Microsoft cloud technologies form three applications to help optimise your business: Power Apps, Power Automate and Power BI. We assess your business requirements and advise you on the how to implement the Power solutions.
Download datasheetPower Apps Platform
Power Apps Platform
Give your employees an easy-to-use dashboard that's tailored to your business using the Power Apps platform. Providing you with the tools to build and store forms and apps.
Download datasheetPower Automate Platform
Power Automate Platform
Save on resources by automating your business processes and workflows. Our consultants help connect your data and get you started on your Power Automate project.
Download datasheetSharePoint Modern Intranet
SharePoint Modern Intranet
Looking for a company-wide hub? Share information securely, communicate with colleagues and create team engagement through Microsoft's Modern Intranet.
Download datasheetA digital workplace can transform any team
| Department | ROI insights from using Microsoft Solutions |
|---|---|
| Sales | up to 9.4% increase in revenue per seller |
| Marketing | up to 21.5% increase in conversion rates |
| Human Resources | 42% greater accuracy in answering questions through employee self-service. |
| Finance | 60% reduction of case resolution time in cash collections. |
| Legal | 5% reduction in external spend for regulatory work in 2025. |
| IT | 36% increase in the self-help success rate for employees. |
*statistics can be found on Microsoft's Copilot webpage.
Where to start?
5 Copilot prompts to introduce AI into your business
01
Recap a meeting or email thread
Let Copilot keep track of actions in real time during a meeting so you can stay focused. Do the same with e-mails as the summarise tool gets you caught up on long, complex e-mail threads.
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Create an information overview
Transform a detailed document into a bite-size overview to expand your knowledge whilst saving you time.
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Draft an e-mail or document
Copilot generates tailored emails in any tone of voice and provides first drafts, helping you save time and avoid staring at a blank page.
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Generate ideas
Expand your creativity by adding additional ideas from Copilot into your brainstorming sessions.
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Excel at reporting
Copilot can generate and implement helpful formulas into Microsoft Excel.
FAQS
Frequently Asked Questions
01
Why Microsoft Copilot?
At CT, we have chosen Microsoft Copilot for its robust features and seamless integration with your existing systems. Having a preferred platform allows you to implement consistent controls and streamline your AI initiatives.
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How do I optimise company data for AI tools?
The quality of your company data is crucial to the success of harbouring AI. Careful organisation and cleansing of data are essential to achieve optimal results. Incorrect or inappropriate data can hinder the performance of AI. It’s essential to store, manage, and categorise your data effectively to get the most out of AI and prevent unintended access to sensitive information. This includes revoking outdated permissions, identifying and protecting sensitive data, and monitoring for anomalies and potential risks.
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Is my business AI-ready?
Implementing AI technology can be complex, it requires a defined plan with clear leadership and targeted investment. It thrives on collaboration, secure systems, and a willingness to embrace change. Read our blog about AI-readiness to find out more.
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